Concepts of change management

Concepts of change management Understanding change management is essential for successful information systems development and implementation in the 21st century Introduction In this assignment work I would like to present the features and concepts of change management and the effect caused in an organisation in the 21st century. I am explaining this through by an organization Infosys Technologies in which I worked after completing my bachelors. After knowing the concept of change management through the lecture and seminar periods, I can say that the change management is very important as I can compare the concept of change management and it is very useful in developing the organisation. Introduction to my Organisation: Infosys Technologies Limited was started in 1981. Today our organization is a worldwide leader of IT and consulting with Overton of over US$ 4 billion. Infosys is defined a delivers and design technology which enabled business solutions .Infosys also provides a complete range of services with leading technology providers. Infosys is Indian based company which is in the top ten business companies. They are a wide range of clients from different sectors as financial, technical, Software and many others. They offer different services they are application services, product engineering, maintenance, testing and validation services, etc. They use Global Delivery Model which is based on the principle of choosing the work place where the talent is best available, where it has least amount of risk and best economic sense. Infosys believe in developing the trust with the communities in which they operate to attain for long period as a corporation. As soon as I completed my B.Tech in the field of Computer science I joined in the courses like Unix and .Net. These courses where completed in about six months of time and I attended the certification exams for these courses as well. After completion of course exams I applied for job interviews and then I got into this company called Infosys as a technical support. Then I got training in communication skills as it is very necessary for the job requirement. Here in the company the person who is responsible for every aspect of the project is manager. The manager should evade all the problems that come within the project and he should be able to get the successful outcome from the given resources. In a project its not only the resources that are important but also the technology in order to run successful organization. Some of the transformational changes are taken by the senior manager so that will be useful in developing the project lifecycle. Because the organization wants to make changes so we can transform from senior management to a transformational leader. Employees were hired who have good skills, communication skills and also who have quality to enter into the project development team. During the training periods the managers will be checking the employees skills and improvement. After few weeks if there is a difference in their performance the employee may be removed from the project and again will be put through training period. Definition of Change Management: The name Change management itself derives as managing the change. Change management is derived as the process, equipment and techniques that are used to manage the change processes of people side. Change management is very important in this competitive world as in every organisation or company change occurs at some point this may occur due to change in technology , working conditions , to achieve the required outputs ,or to compete the competitors etc., By this we can say that change management is very important for a successfully running company or organisation. The levels of changes in the Change Management. They are Alpha Change Beta Change Gamma Change Alpha Change: Alpha change is a gradual incremental planned approach that emerge for a short time and which focuses on a particular point within an company or organisation. Alpha change helps in identifying the objective and delivers the required change. When i was working in a company or organization i had a short time change where i was working on UNIX and on the other side we had an another project which was based on JAVA has been in pending and the deadline was about to come. So, our project manager has assigned some of our project members to the JAVA project. So we had three hours of JAVA training every day and worked hard to finish the project in time. We were successful in delivering the project on time. There was no difficulty in this type of change but the employees must be mentally prepared. Beta Change: Beta change is a gradual incremental emergent approach which develops over a period of time to make the complete change in the organisation. This change is a planned change. Gamma Change: Gamma change is nothing but a transformational and full attempt to create a change in the organisation. This is a high range change. Gamma change involves high risk when compared to alpha and beta change. In this change we cannot expect the output. Lewins Model of Change: This model consists of three stages. They are Unfreezing Changing or Movement Refreeze Unfreezing: Unfreezing is the change where they violate down active ways of doing things, discarding the conventional methods and behaviours patterns and introducing a new methods and behaviours. Education, communication, participating in decision making etc.., is some of the techniques used for unfreezing. Changing or Movement: Change or movement is the change where they move towards the proposed change, where they learn new methodologies. This is the change where problems arise and they tackle it efficiently it is a time of trail and error. Refreezing: Refreezing is making the change permanent. It is the final stage where new concepts become habitual, which includes developing new concepts and establishing new interpersonal relationships. Investigate: Every company or organisation has a strategy .The main duty of this strategy is to find out the strengths and weakness of the company and finding the different solutions. For investigation we have three main models. They are SWOT Analysis PEST Analysis System Model SWOT Analysis: SWOT Analysis was the main analysis for our organisation. SWOT is abbreviated as strengths, weaknesses, opportunities and threats. In our organization the main Strengths were good team management, brand, staff, market position, financial position, services and growing . The weakness of our company was sales channels, lack of new technologies and competitive vulnerability. The opportunities of our company were new complimentary market ,strategic alliances like funding, sales, products, market position for growth and the main threats of our company were the economy, lose of key staff , cash flow, falling sales, decreasing profits etc.. By the SWOT analysis we came to know about the companys Strenghts, weakness, opportunities and threats which helped in improving the companys weak points and work on it more. Pest Analysis: PEST Analysis is abbreviated as Political, Economical , Sociocultural And Technology factors. Political Factors: The political structure of India is stable but there is a hung parliament fear its due to the parliaments unclear majority , the customer projections and the terrorists attacks, the govt. Position on marketing. The government decides whether to give more IT works or not. Economical Factors: The economical factors consist of economy rates, the employee level of per capita. In 2009 our company IT domestic spending of IT is raised by more percentage. The rental has been decreased due to real estate decline. Sociocultural Factor: The sociocultural factors by the word itself derives as the social and cultural .Social and cultural always vary from country to country as it depends on the different criterias like the domain religion, language, customer time, population ,strong and weak opinions etc Technological factors: Technology plays a vital role in competitive advantages and is important of globalization. In our company the technological factors are it uses the low cost technologies and provides modernization challenge and opportunities. System Model: The seven s model is used to know about the company and its accuracy. It mainly has seven elements they are Style Skills Systems Strategy Structure Shared Values Staff From the Above diagram we can see all the seven-s are connected to each other. So if there is any change in a single element it effect all the other elements. Here the first three elements i.e.., the strategy, structure and the systems are the hardware of the organization and rest of all the elements are the software of the organization. Decide: After completion of investigation now we have a clear idea to set some objectives which are used for implementing the change. They are by training the employees in new technologies ,by keeping the goals for the projects individually and motivating the employees by creating the short time wins during the change effort and by planning a get together for the achievements and installing all the new technologies into the system. Enable: Enable is known as the planning stage for implementing the changes and allocate the recourses. It is very important for every organization or a company to know the different phases because if they find any error we can overcome them easily. They are mainly four phases. They are Exploration Phase Planning Phase Action phase Integration phase Exploration Phase: In this phase organisation are consults for better implementations of the modify. There are different types of consultancy. Schein (1987) suggests three important models of consultation. They are Expert Model Doctor Patient Model Process Consultation Model Expert Model: In expert model if a problem arises the model organisation identifies its problem and the consultancy is the expert which gives solution to the organization. According to E H Schein (1985) the boundary of tasks are clearly identified boundary and are highly specific. The type of tasks the expert model applies on technical or task issue and the diagnosis is done by client assumption as the client is right and the consultants do what ever the client tell them. Doctor Patient Model: In doctor patient model the consultant acts as a doctor and the organization as the patient. In this model consultancy diagnose the problem which arise in an organisation and tells the solution to the organisation and the organisation is dependable for applying the solution whether to apply the solution or to find an other solution but they have to track on the solution which was given by the consultancy. According to E H Schein (1985) the margins of task is quite specific but with the potential development depending on what the output is and the tasks which are done by doctor patient model is generally connected with human organizations. Process consultancy model the key role is in between the consultant and the clients trust. The consultant identifies the problem in the organization and gives the solution. In this process we unfreeze the system and then install the new change and when the change is installed successfully then we have to refreeze the system. According to E H Schein (1985) process consultancy model has a very wide potential boundaries and although the consultant comes out with a new problem solution methods this is solved in joined way. The output is very much responsible on both consultant and client so they need to have a high level of trust between them. Planned Phase: After the problem is solved the implementation of the change should be planned. Here in this planned phase the expert plays an important role in the plan of change. In this phase we will know what are the step[s in planning ? And what are the stages involved in planning? The consultant will help the company in each and every phase as if they will not be able to solve the problem then they will go for the help of experts. Action Phase: Only experts are meant to do the actions. They will be involved from the very first stage till the end stage. Integration Phase: The last phase is the integration phase. Each and every company have their own requirements which will be fulfilled in the implementation of the planned and action phases and then the employees will start their work on their projects. The employees will be given targets to reach both individually and group wise. Act: Action is the change which is done by persons only the position of the person may vary from phase to phase. The team leader plays the main role as he is one who guides the team members. Conclusion: I came across all these changes in the management when I worked in the company but then I could not realise what exactly it was. But after coming here for Masters and learning about Change management and systems implementation I came to know that change in an organization plays a vital role. Change is not only needed for the organization but also individually as individually it helps in making a successful life ahead. Change does take time but later it gives successful results that are desired. Finally it is important for the organization to pace up with business needs and to also overcome the competitors. references http://www.uky.edu/~drlane/capstone/health/trans.html http://www.marketingteacher.com/Lessons/lesson_PEST.htm http://www.infosys.com/about/what-we-do/Pages/index.aspx

Chicano Studies Paper

The United States, a place associated with hope, equal opportunity and freedom also faces many underlying issues. The idea of this â€Å"perfect† country has been corrupted with problems such as immigration, growing class division and most prominently the 2007 recession. These burdens have prevented people from living the â€Å"American Dream†, a concept that our country has over glorified. The root of these ongoing problems has not been properly addressed, preventing our nation from making any progress.Looking closely at the continuous problems that the Unites States has and still faces, it is viable to say that these issues revolve around capitalism. The novel, The Barbarian Nurseries by Hector Tobar illustrates how immigrants like Araceli are victimized due to unresolved issues with money and the recession. When Araceli is prosecuted for abusing and kidnapping the Torres-Thompson children, the case eventually transitions into an issue with immigration. As the case ga ins media attention people like Ian Goller and Janet Bryson express resentment toward Araceli.Within Araceli, Goller and Bryson saw a representation of immigrants, who in their mind were to blame for the issues that had erupted in â€Å"their† country, such as the everlasting recession. Janet Bryson exemplifies this anger and bitterness when she boldly states: â€Å"To those who want to point out how much these illegal immigrants [†¦] contribute to their society [.. ] Look at our full prisons, our higher insurance rates, our lowering education standards†(325). Bryson and Goller’s actions symbolize the result of capitalism, the true villain within the novel.Capitalism has never been fully recognized as the true cause for many of the problems the U. S has faced causing immigrants like Araceli to be used as scapegoats for issues they had little influence in causing. As a result, capitalism can be seen as the barbarian in the novel, which in turn leads to barba ric actions on behalf of people like Goller and Bryson, against immigrants like Araceli who are innocently trying to secure a better life for themselves in the United States.I personally found it appalling that even after Araceli was found innocent for harming and kidnapping of the Thompson kids, Goller had the audacity to try and prosecute and deport Araceli: â€Å"Your honor before you adjourn, [.. ] there is also the matter of the defendant’s immigration status† (408). These never ending accusations that immigrants have to carry, prevent them from reaching that better life that they work so hard to one day achieve in the Unites States. In the end Araceli is unjustly forced to escape and essentially start a new life from scratch due to the negative associations that an immigrant label carriers.In the film A Better Life, capitalism is also a hidden factor to many of the conflicts that are portrayed throughout the film. The film depicts Carlos, a hardworking immigrant worker striving to do all he possibly can to create a better life for him and his son. This proves to be easier said than done as Carlos’ continuous efforts backfire and he ends up getting deported. The driving force behind his inability to reach the better life he so desperately desires is capitalism.Passion and motivation can be seen within Carlos’ optimism and spirit when he says: â€Å"This country is a land of dreams, it can be a hard place, a cruel place, but it’s where I work and I dream for a better place for my son†. Unfortunately his drive is not enough to move up economically which is the key to sustaining a better living. Even when hope is created through the purchase of a truck, his gateway to living the American dream is quickly shattered when his truck is stolen by Santiago, another immigrant worker.The injustice that he had faced when getting his truck stolen led me to resent Santiago, but I later realized that he was going through his own hardships in trying to live out his own American Dream. The darkness of capitalism had led him to a desperate barbaric action, emphasizing the want for a better life as a universal battle. Capitalism further acts as a catalyst in the film as seen through Carlos unstable living in a run down neighborhood, preventing his son Luis from getting getting the proper education he deserves and needs to accomplish a better future.The probability of his son ending up in the same oppressive situation as him becomes very probable, causing doubts of the possibility of ever reaching success. This never ending cycle of constant input with no output leads to the devastating realization that this idea of a better life may be unattainable. This understanding is described by Celo who chose to face the reality of his limited opportunities by joining a gang: â€Å"They either lock us out or lock us up†. This makes me stop and realize that there is a reason behind all of the â€Å"bad† deci sions that people make, sometimes it’s becomes their only option.At the end of the film, a better life is not achieved by Carlos, instead he is seen in the desert trying to cross the border, back to the same place that he had started, making one wonder if a better life is even reachable. The 2007 recession, a result of capitalism has also had a personal impact on my family’s lives. Before the recession, my family lived a pretty stable life in a beautiful home that my parents had worked so hard to provide for us. When the recession struck its effects took a toll on my family for several years to come. Around 2009 my mom was laid off from her teaching position, leaving her jobless for over a year.During this time all of the financial responsibilities for the house were left to my dad who did not gain much income as a truck driver. Without any financial help from my mom, money became a huge issue for my family. Letting go of certain luxuries, such as going out to eat freq uently and shopping for new gadgets whenever we pleased became difficult. As payments for the house became more complicated to pay, my parents also started drifting apart. Eventually my dad was unable to make the payments for the house causing us to lose our home as well as deal with the eventual separation of my parents.All of these events led back to the recession which has definitely taken us off the path from living the better life that my parents worked so hard to achieve. Looking back at the successes that my parents have achieved only to be beaten down by the devious recession, I strive to rebuild that â€Å"better life† that we once had, full of unity, happiness, and achievement. Due to these burdens, several years later my family is still dealing with the consequences of an issue that has yet to be dealt with efficiently by the United States.Reaching a better life has become more difficult due to the Unites States’ inability to address a problem that has been plaguing our nation over and over again. This capitalist issue has shattered many hopes and dreams that many hoped to achieve. Life should not be based on lost aspirations but on anticipation for a successful future. Through the text, the novel and my personal experience our nation’s issue with capitalism can be seen as an unchanging factor in our society in both the past and present.Due to our nation’s failure in providing a solution for the problems that capitalism has ensued, its negative effects have come up time and time again. During the 1930’s the Unites States faced an economic depression resulting in a very high unemployment rate. In order to deflect the nation away from the issues the nation was facing, immigrants were targeted for the country’s falling out. The justification for these unjust actions is portrayed in the reader stating that â€Å"The deportation of more Mexicans meant more jobs for real Americans† (147).These unreasonable initiatives that the nation took in order to draw attention away from United State’s real issues, appear to be very similar to the actions taken by the nation in today’s recession. It is due to these continued patterns that reaching for a more stable, successful life has become difficult not only for immigrants but for everyone in the United States trying to make something of themselves. As Sunny Patterson states in her poem, â€Å"Money and power and greed, the game. They suck and devour the souls of the slain†.Patterson highlights how our societies corrupted desire for money and control has selfishly left the rest of the population thirsting for the day they will be able to rebuild the path toward their desired life. It is for these reasons that I believe that our nation is still in the â€Å"dessert† as Patterson suggests, facing the same unresolved problems that have progressively lead to high unemployment, rising tuition for educations, higher costs of living and so on. A positive initiative needs to be taken in order to prevent our nations from getting even worse than it already is.Martin Luther King proposes a solution to this problem when he states: â€Å"We must rapidly begin the shift from a thing oriented society to a person oriented society† (A Time to Break Silence). He suggests that a shift needs to be made from individualistic selfish needs to a population coming together and conquering the nation’s issues in unison. This idea is also suggested by Patterson after addressing all of the abominations that the Unites States has yet to address when she states: â€Å"But come, come children, rally around and maybe together we can make a sound that will shake the trees or rattle the ground†.This simple change of coming together to change a cause is an effortless act that can bring just the right push to in bringing a positive change to our nation. This small yet useful act can be used as a way to express common concerns within a population to bring about the urgently needed change that we need in our nation. It is only through this radical change as King speaks out about that our nation will finally get out of the all too familiar desert that we have revisited over and over again.

Ict Causes Social Ills

? 1. THEME :REVISIONTOPIC :MEC MID YEAR2009 Q2SKILLS :WRITING ? 2. QuestionInformation and communicationstechnology (ICT) is the cause oftoday’s many social ills. What isyour opinion? Support youranswer with examples. Youshould write at least 350 words. [60 marks] ? 3. Definition †¢ digital products, communication device/ application/ service ICT †¢ radio, TV, mobile phone, satellite system, Internet, computer, software †¢ causing troubles or suffering to the society and relations betweensocial ills people †¢ truancy, violence, erosion of culture, drug abuse, cyber-relationship ? . OUTLINE agree : ICT is the cause of today’s many social ills addiction obsession depression a condition of the state of being a persistent general emotionalenslaved to a habit preoccupation, dejection and or practice idea, or feeling withdrawal; great sadness SNS, online gambling, entertainment, SNS, anonymity, online games fashion, sports bullying, harassment ? 5. Sample answer MUET Trial 1/2013 ICT is the cause of today’s many social ills. I agree. ICT is thecause of today’s many social ills because it causes addictions, obsessionsand depressions.First, ICT causes addictions. Internet, satellite TV and onlineactivities are all accessible to anyone with no age, gender, religious orcultural restriction 24 hours a day. Having unlimited access to theInternet turns many people to addicts. Before ICT, there is no onlinegame, online gambling and pornographic addiction. For example, ICTcauses online game addiction which have even caused deaths. In Chinaand South Korea, there are cases of young parents neglected theirnewborn baby while busy creating new scores online for days.They didnot feed their child because to them, playing online games is moreimportant . Besides, with ICT, gambling is done around the clock. So,online gambling makes gambling accessible even to those who are faraway from gambling venues thus creating more gambling addicts. Otherthan that, ICT causes pornographic addiction. With endless access to allsorts of pornographic materials, people turn into addicts in no time. Before ICT, pornographic materials are not that easily available and now,by only ticking a certain box to indicate your age, even young kids couldaccess these types of unsuitable content.It is obvious that ICT givesway to addiction with its unrestricted accessibility and this leadsto social ills. ? 6. Second, ICT causes obsessions. ICT makes people obsessed withcelebrities of many kinds, entertainers, sportsmen and public figures. Before ICT,we read about celebrities on newspapers or magazines but ICT provides moresources. Worse, ICT permits and even encourages stalking. Social networkingsites like Twitter, glorifies stalking because a user gets to ‘follow’ anyone theywant . It used to be that a stalker needs to physically follow a celebrity but nowone can stalk anybody, not just celebrity.Before ICT, stalking is not announc edand not publicly done. Besides, a trend used to take some time before reachingour shore but with ICT it’s just a matter of seconds. Any trend is a worldwidetrend with ICT. Therefore, more people become fashion victims because they areobsessed with anything new. For example, one who is obsessed with fashionmight emulate a fashion trend of an idol but it might not be in accordance withour cultural values or even weather. In addition, with ICT, obsession gets moreoutlets.Fan forums and groups are created to encourage obsession where allobsessed fans gather. For example, in the 60s, teens all over the world wereobsessed with The Beatles but none of them could beat the obsession teensnowadays have on Justin Bieber. The ‘Beliebers’ wear, eat, drink and sleep Bieber. This causes social ills because in the long run, the fanatics might resort tosomething illegal such as stealing and cheating to get what they want. Theymight also develop a psychological disorder like â⠂¬ËœCelebrity Worship Syndrome’. They might neglect their responsibility.From this, it is clear that ICTprovides for obsessive behaviour and this leads to social ills. ? 7. Third, ICT causes depressions. ICT makes people depressed becausethey feel inferior. When other people flaunt their amazing life on SNS, some willfeel lacking thus feeling sad and self-pity. They will try to overcome theirdepression by turning to recreational drugs or even vandalism to forget theirinferiority. With ICT, one knows too much about others and jealousy could be thebeginning of depression. Some people are depressed because they do not feelbelonged.They might suffer from low self esteem because nobody likes theirFacebook updates or nobody comments on the uploaded pictures. Before ICT, onemight feel that sometime, but with ICT, the evidence is for others to see too andthis causes greater depression. Other than that, ICT makes people depressedbecause with ICT, bullying has greater impacts. School b ullies continue to bullyeven after school hours. Cyber bullying happens even amongst office workers. Bullying is not only physical but mostly emotional and virtual. Slanders are spreadmuch faster and reach more people thus reating more harmful effects. Thevictims suffer from great depression because they are alienated not only in thereal world but online. Some victims resort to self-destructive behaviour such asinflicting pain on themselves. Some turn anorexic and bulimic. Some developtrauma. The worst case scenario is the many cases of suicides due to cyberbullying. ICT facilitates bullying because harsh remarks are done anonymously,with no time limit. It is evident that ICT causes depressions and this leadsto social ills. ? 8. As a conclusion, ICT is the cause of today’s many social ills.ICT causesaddictions, obsessions and depressions and these negativity eventually will leadto social ills. Undeniably, ICT has its positive impacts but we have to be carefulof its detrimenta l negative impacts. We should take preventive measures so thatthe negative effects will not outweigh the positive effects. Social ills are thepublic’s concern and we should do our part to curb the problems. Task 1. Identify the opening statement, stand, thesis statement, topic sentences, elaborations, examples, micro-conclusion and conclusion. 2. Look up for meaning of new words you have encountered.

Ten Reasons to Outsource Digital Marketing to a Third Party

10 reasons to outsource your digital marketing to a third party The decision to outsource a marketing function such as digital marketing can be both strategic and tactical. In general, many companies, as a principle, outsource any activity that is not core to their business. At the tactical level, companies often find themselves short of digital marketing resources to respond to a rapid pace at which it operates across different platforms. Whats right for your company? Following are general guidelines to help you determine whether to deploy a third party to manage a complete digital marketing function or specific project, or to keep it in-house. FACTOR #1: YOU LACK A SPECIFIC EXPERTISE OR HUMAN RESOURCES Effective digital marketing departments require a wide range of expertise. A typical group may include media strategists, media analysts, auditors, creatives, brand managers, advertising specialists, copywriters and graphic designers. Let’s face it: in general, most companies do not have enough people allocated to digital marketing department. So specialised outside help is often required. FACTOR #2: YOU LACK A SPECIFIC TECHNOLOGY Companies are notoriously technology-deprived on the digital marketing side of things. While this situation is being somewhat remedied by the increasing use and availability of automation tools, the digital marketing department is, many times, at the bottom of the IT department’s priority list. Getting access to an integrated,Show MoreRelatedThe Outsourcing of Logistical Activities: the Case of Guinness Ghana Breweries Limited11823 Words   |  48 Pagesdiscovered that outsourcing logistics activities which is a contractual service has become relatively stable in the developed countries while it is a rapidly growing and emerging in developing countries like Ghana. 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